Because our products are digital and delivered instantly, refunds are handled under a clear, fair 7-day process.
If a customer reports an issue within 7 days of purchase with proof, and our support team confirms the issue and is unable to resolve it, the amount will be refunded.
Refunds are processed the next day after the 7-day period ends. This window lets our team properly verify the issue and attempt a fix first.
Message us on WhatsApp with your order email, Transaction ID, and proof of the issue. We respond to every report and keep you updated until it is resolved or refunded.